"I know I have entered the correct username and password, but I still can not log in!"
If you are certain you have entered the correct logon name and password, the denied entry may be due to:
- Your have not turned on support of cookies in your browser. Usually, you are allowed to change this setting yourself. If not, please contact your IT-department.
- Your account may be deactivated. Please contact your IT-department to clarify and resolve this.
How to turn on or off cookie support:
"I can not remember my user name or password!"
If you can not remember Your logon name or password, there is a link to help you recover your account directly from the login-page. Please note that the recovery procedure requires that there is a valid e-mail or phone related to your account.